Last Updated: August 2026
By2 Travel respects the privacy of its customers and is committed to protecting personal information provided through its website, enquiry forms, booking process, WhatsApp, email, or other communication channels.
Information may be shared only as reasonably necessary with airlines, hotels, visa processing partners, insurance providers, transport operators, payment providers, and other service partners required to fulfil the customer's booking. We do not sell personal information to unrelated third parties.
Online payments are processed securely through certified third-party payment gateways. By2 Travel does not require customers to share card PINs, OTPs, or banking passwords with our employees.
We take reasonable measures to protect customer information against unauthorised access, misuse, alteration, or disclosure.
Customers may receive booking-related communications. Promotional communications may be sent where permitted, and customers may request to opt out at any time. This Privacy Policy may be updated periodically.